Aria Networks have recognized that there is a skilled labor shortage in telecoms.
In addition to the 60% of engineers in the UK over the age of 50, communications service providers are having to compete against big tech for the best talent and this reduction in available talent is due to be further compounded by a global shortage of 85 million tech workers in the next decade. The talent landscape is challenging. Communications Service Providers (CSPs) will therefore need to innovate to ensure they continue to meet both service demand and customer expectations with fewer people.
In order to maintain or grow a competitive edge in the marketplace, CSPs need to be able to apply the experience and knowledge within their businesses to strategic thinking, long-term planning and innovation, not maintenance and day-to-day tasks.
We recently attended a conference where some staggering figures were presented;
- 74% of CEOs are concerned about skill availability;
- 41% of employees considering quitting their jobs post pandemic
- 25% of telco employees are reaching retirement age by 2026
To meet the gap created by an aging workforce, and to enable the best talent to focus on growth and business improvement, new solutions are needed. This is where many industries are turning to AI.
Using AI to expediate time-consuming tasks such as creating transport network designs and plans not only improves productivity but mitigates issues around knowledge-loss through retirement and experts leaving the business. It also enables employees to focus on work that will differentiate the business from it’s competitors, improve KPIs, and create success on business objectives.
AI and machine learning can ensure greater accuracy in transport network designs, and highlight weak-spots in the network, giving an understanding of the impact of failures and outages, and enabling the planning required to mitigate these weaknesses. Benefitting revenue generation, network reliability and resilience, ensuring customer satisfaction and improving retention.
Aria Networks AI-powered Allegro platform enables CSPs to understand their networks, and facilitates optimal planning and design, enabling engineers to focus on the areas that will drive the business forward, minimizing the risk to the business of an aging workforce and a shortage of talent.